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Frequently Asked Questions

Hours

Business Hours
7:30AM-11:00PM 

■Bakery
7:30AM-11:00PM
■Cake & Deli
10:00AM-11:00PM
Seasonal Drinks
10:00AM~9:00PM

■Afternoon Tea
12:00 PM - 6:00 PM

*Limited to 10 sets daily.
*Advance reservations are required.
*Reservations are accepted starting one month prior to your desired date, and close at 5:00 PM two days before the reservation date.

■#Sheraton Sweets Box
12:00PM-9:00PM (reservation required)
*Quantities are limited every day.
*Reservations will be accepted from 1 month before the date of receipt and orders will be taken up to 3 days in advance.

【More Smiles for Everyone: New Price Starting January!】
With the hope that even more guests can easily enjoy our hotel-made flavors, we will revise the #SheratonSweetsBox to a more affordable new price starting January 2026. While our commitment to deliciousness remains the same, please enjoy this luxurious moment that is now even closer to you.
Revised Price:¥4,200→¥3,400